Me99 takes the privacy of every user seriously. This document clearly explains how we collect, use, store, and protect your personal data — without confusing technical language.
Privacy is more than words — it is a daily practice we uphold through technology, policy, and the internal culture of me99.
All data transmitted between your device and me99's servers is protected by 256-bit SSL encryption — the same standard used by leading banking institutions in Malaysia.
Your personal data is stored on servers protected by multi-layered firewalls and 24/7 security monitoring. Access to data is granted only to authorised personnel.
KYC documents you submit — including your MyKad and proof of address — are stored securely and used solely for identity verification. These documents are not shared with third parties without your consent.
Me99 does not sell, rent, or trade users' personal information to any third party for marketing or commercial purposes. Your data belongs to you.
Me99 users have the right to access, update, or request deletion of their personal data at any time. Requests can be submitted directly to our customer support team.
In the event of any security incident involving user data, me99 is committed to notifying affected users within the timeframe required by current compliance obligations.
As a me99 user, you have the following rights regarding your personal data that we hold.
You may request a copy of the personal data we hold about you at any time through customer support.
If any information we hold about you is inaccurate or out of date, you have the right to request immediate correction.
You may request deletion of your personal data, subject to legal compliance requirements and record-keeping obligations.
You may object to the processing of your personal data for direct marketing purposes at any time.
In certain circumstances, you have the right to receive your data in a machine-readable format for transfer to another provider.
You may request a restriction on data processing while a dispute regarding data accuracy or the validity of processing is being resolved.
Quick Summary: me99 only collects necessary data, uses it for the stated purposes, protects it with bank-grade encryption, and does not sell it to anyone. You may request access, correction, or deletion of your data at any time.
Me99 is an online casino entertainment platform operating under the domain me99.vu. We understand that user trust is our most valuable asset, and that trust begins with transparency about how we handle your personal information.
This Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act (PDPA) and international data protection best practices. It applies to all users who access the me99 platform via our website or mobile app, regardless of the state or region you are located in within Malaysia.
By using the me99 platform, you agree to the collection and use of information as described in this policy. If you do not agree, please stop using the platform immediately and contact us to request account deletion.
Me99 collects two main categories of information: information you provide directly and information collected automatically when you use our platform.
Information you provide directly:
Automatically collected information:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity | Name, MyKad, date of birth | KYC verification & legal compliance |
| Contact | Email, phone number | Account communication & support |
| Finance | Bank account, digital wallet | Deposit & withdrawal processing |
| Technical | IP, device, browser | Security & fraud prevention |
| Transactions | Game history, deposits | Compliance & service improvement |
Me99 only uses your personal data for legitimate, necessary purposes that are directly related to the provision of platform services. The following are the primary purposes for which your data is used:
Our commitment: me99 will not use your personal data for any purpose other than those stated above without first obtaining your explicit consent.
Me99 does not sell or trade users' personal information to third parties. However, under limited and specific circumstances, we share data with the following parties solely for platform operational purposes:
All of me99's third-party partners are required to comply with privacy policies that are equivalent to or stricter than this policy, and are not permitted to use your data for any purpose other than what has been agreed upon.
The me99 platform uses cookies and similar tracking technologies to enhance user experience and analyze usage patterns. There are three types of cookies we use:
You can manage your cookie settings through your internet browser. Disabling certain cookies may affect the functionality of some parts of the me99 platform.
Me99 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction:
While me99 implements industry-best security measures, no system can be guaranteed 100% secure. We encourage users to also practice good digital security habits, such as using strong passwords and not sharing login credentials.
Me99 retains your personal data for as long as your account is active and for as long as necessary to fulfil the purposes stated in this policy. Specific retention periods are as follows:
When data is no longer needed and there is no legal obligation to retain it, me99 will securely delete or anonymise that data using industry-recognised methods.
The me99 platform is strictly for individuals aged 18 and above. me99 does not intentionally collect or process personal data from minors. If we become aware that a minor's data has been collected without knowledge, the account will be closed immediately and the data will be deleted.
To parents and guardians: If you suspect your child has registered an account on me99, please contact us immediately. We will take prompt action to close the account and delete all related data.
The me99 platform may contain links to game provider websites or payment partner sites. me99's Privacy Policy does not apply to those third-party websites. We encourage you to read the privacy policy of each website you visit. me99 is not responsible for the privacy practices or content of third-party websites.
Me99 reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. When significant amendments are made, we will:
Continued use of the me99 platform after the effective date of any amendment is considered acceptance of the updated Privacy Policy. If you do not agree with the amendments, you have the right to close your account and request data deletion.
For any inquiries, concerns, or requests regarding your privacy and personal data, please contact the me99 Data Privacy Officer team through the following channels:
We are committed to responding to all privacy-related enquiries within 3 working days. For requests involving user rights such as data access or deletion, the process may take up to 30 days depending on the complexity of the request.
Effective Date: This Privacy Policy takes effect from January 2026 and supersedes all previous versions. me99 recommends that you save or print a copy of this document for your personal reference.
Your privacy is protected. Register now and enjoy a safe, fair, and exciting online casino experience with thousands of players across Malaysia.